FixMitra Privacy Policy

1. Information We Collect

• Name, email address, and phone number
• Service address and location data
• Payment information (processed securely via Razorpay)
• Feedback and reviews

2. How We Use Your Information

• Process and manage your service bookings
• Connect you with qualified Service Providers
• Improve our platform and user experience
• Send transactional messages and service updates
• Ensure the safety and security of our community

3. Data Sharing

We share your information with Service Providers only to the extent necessary to perform the requested services (e.g., sharing your address and connect chat with the provider you booked). We do not sell your personal data to third parties.

4. Data Security

We implement industry-standard security measures, including encryption and secure socket layers (SSL), to protect your data. Authentication tokens are stored securely using hardware-level encryption where available.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your profile settings within the app or contact our support team for assistance with data deletion requests.

6. Cookies

We use cookies and similar tracking technologies to analyze platform traffic and remember your preferences. You can control cookie settings through your browser.

7. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at privacy@voltnexis.in.