FixMitra Provider Terms of Service

Last Updated: April 2026

1. Relationship

As a Service Provider on FixMitra, you are an independent contractor. There is no employer-employee, partnership, or joint venture relationship between you and VoltNexis Digital Core.

2. Onboarding & Verification

Providers must provide accurate identification, address proof, and professional certifications. VoltNexis reserves the right to background check any provider before activation on the platform.

3. Service Standards

You agree to maintain high professional standards, arrive on time for bookings, and complete jobs with quality. Consistently low ratings (below 4.0) may result in account suspension.

4. Payments & Commissions

VoltNexis charges a platform commission on each successful booking. Payments are collected from customers and settled to your wallet. You can withdraw your earnings according to the settlement cycle (T+2 days) after job completion.

5. Mandates & Wallet

To use the platform, providers may be required to set up a payment mandate (via Razorpay) for platform fees and security deposits. You are responsible for ensuring your wallet information is accurate.

6. Direct Solicitation

Providers are strictly prohibited from soliciting customers booked through FixMitra for direct off-platform services. Violation of this rule will lead to immediate permanent ban and forfeiture of wallet balance.

7. Tools & Equipment

You are responsible for providing all tools, equipment, and materials required to perform the services unless otherwise specified in the booking details.